/* rz-chat.css — chat del asistente de Retoz en la tienda (08/10/2026).
   Lo arma assets/rz-chat.js dentro de #rz-chat (snippets/rz-chat.liquid).
   Colores y letras = retoz.css (marrón noche, naranja, crema, Catchy Mager + Poppins). */

.rzch{--rzch-abajo:0px;--rzch-marron:#432719;--rzch-noche:#2A1810;--rzch-crema:#FBF7F1;--rzch-borde:rgba(67,39,25,.12);--rzch-suave:rgba(67,39,25,.6);font-family:var(--font-sans,"Poppins",system-ui,sans-serif);color:var(--text-body,#432719)}
.rzch *,.rzch *::before,.rzch *::after{box-sizing:border-box}
.rzch [hidden]{display:none !important}

/* ── la burbuja ── */
.rzch-lanzar{position:fixed;right:18px;bottom:calc(18px + var(--rzch-abajo));z-index:60;display:grid;place-items:center;width:60px;height:60px;padding:0;border:0;border-radius:999px;background:var(--rzch-noche);color:#FFF9EF;cursor:pointer;box-shadow:0 10px 28px rgba(42,24,16,.32),0 2px 6px rgba(42,24,16,.18);transition:transform 220ms cubic-bezier(.16,1,.3,1),bottom 220ms cubic-bezier(.4,0,.2,1),opacity 160ms}
@media (hover:hover){.rzch-lanzar:hover{transform:scale(1.06)}}
.rzch-lanzar:active{transform:scale(.95)}
.rzch-lanzar:focus-visible{outline:3px solid rgba(208,100,2,.45);outline-offset:3px}
.rzch-lanzar svg{width:28px;height:28px}
.rzch-punto{position:absolute;top:5px;right:5px;width:13px;height:13px;border-radius:999px;background:#3CCB6E;border:2.5px solid var(--rzch-noche)}
.rzch-badge{position:absolute;top:-4px;left:-4px;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:var(--retoz-naranja,#D06402);color:#fff;font-size:12px;font-weight:700;line-height:22px;text-align:center;box-shadow:0 0 0 2px #fff}
.rzch[data-abierto="true"] .rzch-lanzar,.rzch[data-abierto="true"] .rzch-teaser{opacity:0;pointer-events:none;transform:scale(.6)}

.rzch-teaser{position:fixed;right:18px;bottom:calc(90px + var(--rzch-abajo));z-index:60;width:min(270px,calc(100vw - 36px));padding:14px 38px 14px 16px;border-radius:18px 18px 4px 18px;background:#fff;border:1px solid var(--rzch-borde);box-shadow:0 14px 36px rgba(42,24,16,.18);font-size:14px;line-height:1.45;cursor:pointer;animation:rzch-sube 360ms cubic-bezier(.16,1,.3,1)}
.rzch-teaser p{margin:0}
.rzch-teaser b{font-weight:600}
.rzch-teaser-x{position:absolute;top:6px;right:6px;display:grid;place-items:center;width:28px;height:28px;padding:0;border:0;border-radius:999px;background:transparent;color:var(--rzch-suave);cursor:pointer}
.rzch-teaser-x:hover{background:rgba(67,39,25,.08)}
@keyframes rzch-sube{from{opacity:0;transform:translateY(10px) scale(.96)}}

/* ── la ventana ── */
.rzch-panel{position:fixed;right:18px;bottom:calc(18px + var(--rzch-abajo));z-index:72;display:flex;flex-direction:column;width:390px;height:min(640px,calc(100vh - 110px - var(--rzch-abajo)));border-radius:24px;overflow:hidden;background:var(--rzch-crema);box-shadow:0 24px 64px rgba(42,24,16,.28),0 4px 14px rgba(42,24,16,.12);transform-origin:bottom right;animation:rzch-abre 300ms cubic-bezier(.16,1,.3,1)}
@keyframes rzch-abre{from{opacity:0;transform:translateY(16px) scale(.94)}}

.rzch-cab{position:relative;display:flex;align-items:center;gap:12px;padding:18px 14px 16px 18px;background:linear-gradient(135deg,var(--rzch-noche) 0%,#4A2C1C 100%);color:#FFF9EF}
.rzch-avatar{flex:0 0 auto;width:52px;height:52px;border-radius:999px;background:#FFF9EF;object-fit:contain;padding:7px;box-shadow:0 0 0 3px rgba(255,249,239,.14)}
.rzch-quien{flex:1;min-width:0;display:flex;flex-direction:column;line-height:1.15}
.rzch-quien small{font-size:13px;font-weight:400;opacity:.82}
.rzch-quien strong{font-family:var(--font-display,"Catchy Mager",Georgia,serif);font-weight:400;font-size:28px;letter-spacing:.01em}
.rzch-boton-cab{position:relative;display:grid;place-items:center;width:40px;height:40px;padding:0;border:0;border-radius:999px;background:transparent;color:#FFF9EF;cursor:pointer;text-decoration:none;transition:background 120ms}
.rzch-boton-cab:hover{background:rgba(255,249,239,.12)}
.rzch-boton-cab svg{width:22px;height:22px}
.rzch-cuenta{position:absolute;top:2px;right:0;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--retoz-naranja,#D06402);color:#fff;font-size:11px;font-weight:700;line-height:18px;text-align:center}
.rzch-estado{display:flex;align-items:center;gap:8px;padding:9px 18px 10px;background:var(--rzch-noche);color:rgba(255,249,239,.9);font-size:13px;position:relative}
.rzch-estado::after{content:"";position:absolute;left:0;right:0;bottom:-10px;height:12px;background:var(--rzch-noche);border-radius:0 0 50% 50% / 0 0 100% 100%}
.rzch-verde{width:9px;height:9px;border-radius:999px;background:#3CCB6E;box-shadow:0 0 0 3px rgba(60,203,110,.22)}

.rzch-cuerpo{flex:1;overflow-y:auto;overscroll-behavior:contain;padding:22px 14px 10px;scroll-behavior:smooth}
.rzch-lista{display:flex;flex-direction:column;gap:6px}
.rzch-fila{display:flex;align-items:flex-end;gap:8px;max-width:100%}
.rzch-fila--tu{justify-content:flex-end}
.rzch-mini{flex:0 0 auto;width:28px;height:28px;border-radius:999px;background:#fff;border:1px solid var(--rzch-borde);padding:4px;object-fit:contain}
.rzch-mini--hueco{visibility:hidden}
.rzch-burbuja{max-width:82%;padding:11px 14px;border-radius:18px;font-size:14.5px;line-height:1.5;overflow-wrap:anywhere;white-space:normal}
.rzch-fila--bot .rzch-burbuja,.rzch-fila--equipo .rzch-burbuja{background:#fff;border:1px solid var(--rzch-borde);border-bottom-left-radius:6px;color:var(--text-body,#432719)}
.rzch-fila--tu .rzch-burbuja{background:var(--rzch-marron);color:#FFF9EF;border-bottom-right-radius:6px}
.rzch-burbuja a{color:var(--retoz-naranja,#D06402);font-weight:600;text-decoration:underline;text-underline-offset:2px}
.rzch-fila--tu .rzch-burbuja a{color:#F1DAAE}
.rzch-burbuja b{font-weight:700}
.rzch-quien-dice{margin:6px 0 0 36px;font-size:11.5px;font-weight:600;color:var(--rzch-suave)}
.rzch-hora{margin:0 4px 6px;font-size:11px;color:var(--rzch-suave)}
.rzch-fila--tu + .rzch-hora{text-align:right}
.rzch-foto-msg{display:block;max-width:220px;max-height:260px;border-radius:12px;margin:-3px -6px}
.rzch-fila--error .rzch-burbuja{opacity:.65}
.rzch-error{margin:2px 4px 8px;font-size:12px;color:#B3261E;text-align:right}

.rzch-chips{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0 6px 36px}
.rzch-chip{padding:8px 13px;border:1px solid rgba(208,100,2,.35);border-radius:999px;background:#fff;color:var(--rzch-marron);font-family:inherit;font-size:13px;font-weight:500;cursor:pointer;transition:background 120ms,border-color 120ms}
@media (hover:hover){.rzch-chip:hover{background:#FBF1E1;border-color:var(--retoz-naranja,#D06402)}}
.rzch-familia{display:inline-flex;align-items:center;gap:6px;margin:6px 0 4px 36px;padding:8px 14px;border-radius:999px;background:var(--rzch-marron);color:#FFF9EF !important;font-size:13px;font-weight:600;text-decoration:none}

/* tarjetas de producto */
.rzch-tarjetas{display:flex;gap:10px;margin:6px -14px 6px 0;padding:2px 14px 6px 36px;overflow-x:auto;scroll-snap-type:x mandatory;scroll-padding-left:36px;scrollbar-width:thin}
.rzch-tarjeta{flex:0 0 auto;display:flex;gap:12px;width:300px;padding:10px;border-radius:16px;background:#fff;border:1px solid var(--rzch-borde);box-shadow:0 4px 14px rgba(42,24,16,.06);scroll-snap-align:start}
.rzch-tarjeta:only-child{width:100%}
.rzch-tarjeta img{flex:0 0 auto;width:74px;height:74px;border-radius:12px;object-fit:cover;background:#EBE7E3}
.rzch-tarjeta-info{min-width:0;display:flex;flex-direction:column;gap:3px}
.rzch-tarjeta-t{margin:0;font-size:13.5px;font-weight:600;line-height:1.3;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.rzch-tarjeta-p{margin:0;font-size:14px;font-weight:700}
.rzch-tarjeta-p s{margin-right:6px;font-size:12px;font-weight:400;color:var(--rzch-suave)}
.rzch-tarjeta-b{display:flex;align-items:center;gap:8px;margin-top:auto}
.rzch-tarjeta-b a{white-space:nowrap;font-size:12.5px;font-weight:600;color:var(--rzch-marron);text-decoration:underline;text-underline-offset:2px}
.rzch-agregar{display:inline-flex;align-items:center;gap:5px;height:30px;padding:0 12px;white-space:nowrap;border:0;border-radius:999px;background:var(--retoz-naranja,#D06402);color:#fff;font-family:inherit;font-size:12.5px;font-weight:600;cursor:pointer}
@media (hover:hover){.rzch-agregar:hover{background:var(--retoz-naranja-hover,#B85802)}}
.rzch-agregar[data-estado="cargando"]{opacity:.6;pointer-events:none}
.rzch-agregar[data-estado="listo"],.rzch-agregar[data-rzch-ok]{background:#2E7D32}
.rzch-ver{font-weight:600;color:var(--retoz-naranja,#D06402)}
.rzch-agotado{font-size:12px;font-weight:600;color:#B3261E}

/* el carrito que armó el bot */
.rzch-carrito-armado{margin:6px 0 6px 36px;padding:14px;border-radius:18px;background:#fff;border:1.5px solid rgba(208,100,2,.35);box-shadow:0 8px 24px rgba(42,24,16,.08)}
.rzch-ca-cab{display:flex;align-items:center;gap:6px;font-size:14.5px}
.rzch-ca-cab b{font-weight:700}
.rzch-ca-cab span{margin-left:auto;font-size:12px;color:var(--rzch-suave)}
.rzch-carrito-armado ul{list-style:none;margin:10px 0 0;padding:0;display:flex;flex-direction:column;gap:8px}
.rzch-carrito-armado li{display:flex;align-items:center;gap:10px;font-size:13px}
.rzch-carrito-armado li img,.rzch-ca-sin{flex:0 0 auto;width:40px;height:40px;border-radius:10px;object-fit:cover;background:#EBE7E3}
.rzch-ca-n{flex:1;min-width:0;line-height:1.3}
.rzch-ca-n em{font-style:normal;font-weight:600;color:var(--rzch-suave)}
.rzch-carrito-armado li b{font-weight:600;white-space:nowrap}
.rzch-ca-total{display:flex;justify-content:space-between;align-items:baseline;margin-top:10px;padding-top:10px;border-top:1px solid var(--rzch-borde);font-size:13.5px}
.rzch-ca-total b{font-size:17px;font-weight:700}
.rzch-ca-gratis{margin-top:10px;padding:9px 11px;border-radius:12px;background:#FBF4E8;font-size:12.5px}
.rzch-ca-gratis p{margin:0 0 6px}
.rzch-ca-gratis span{display:block;height:6px;border-radius:999px;background:rgba(67,39,25,.1);overflow:hidden}
.rzch-ca-gratis i{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,#E9862C,var(--retoz-naranja,#D06402))}
.rzch-ca-gratis.ok{background:#EEF6EC;color:#2E7D32}
.rzch-ca-gratis.ok i{background:linear-gradient(90deg,#4CAF50,#2E7D32)}
.rzch-ca-pagar{display:flex;align-items:center;justify-content:center;gap:8px;margin-top:12px;height:46px;border-radius:999px;background:var(--retoz-naranja,#D06402);color:#fff !important;font-size:15px;font-weight:600;text-decoration:none !important;box-shadow:0 6px 16px rgba(208,100,2,.3)}
.rzch-ca-pagar:hover{background:var(--retoz-naranja-hover,#B85802)}
.rzch-ca-pagar svg{width:17px;height:17px}
.rzch-ca-viejo{opacity:.55;border-style:dashed;box-shadow:none}
.rzch-ca-viejo .rzch-ca-pagar{background:#EBE7E3;color:var(--rzch-suave) !important;box-shadow:none;pointer-events:none}
.rzch-ca-nota{margin:8px 0 0;font-size:11.5px;color:var(--rzch-suave);text-align:center}

/* pensando… (pasos reales del bot) */
.rzch-piensa-caja{min-width:230px;max-width:86%;padding:12px 15px 13px}
.rzch-piensa-cab{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--rzch-suave)}
.rzch-piensa-cab b{font-weight:600;color:var(--rzch-marron)}
.rzch-seg{font-variant-numeric:tabular-nums}
.rzch-orbe{position:relative;flex:0 0 auto;width:15px;height:15px;border-radius:999px;background:conic-gradient(from 0deg,var(--retoz-naranja,#D06402),#F1DAAE,var(--retoz-naranja,#D06402));-webkit-mask:radial-gradient(circle,transparent 4px,#000 4.5px);mask:radial-gradient(circle,transparent 4px,#000 4.5px);animation:rzch-gira 1s linear infinite}
@keyframes rzch-gira{to{transform:rotate(360deg)}}
.rzch-pasos{list-style:none;display:flex;flex-direction:column;gap:6px;margin:0;padding:0}
.rzch-pasos li{display:flex;align-items:flex-start;gap:8px;font-size:13px;line-height:1.4;animation:rzch-paso 320ms cubic-bezier(.16,1,.3,1)}
@keyframes rzch-paso{from{opacity:0;transform:translateY(4px)}}
.rzch-pasos li.hecho{color:var(--rzch-suave)}
.rzch-pasos li.hecho::before{content:"✓";flex:0 0 12px;font-weight:700;color:#2E7D32}
.rzch-pasos li.ahora::before{content:"";flex:0 0 7px;width:7px;height:7px;margin:6px 2px 0 3px;border-radius:999px;background:var(--retoz-naranja,#D06402);animation:rzch-late 1.2s ease-in-out infinite}
@keyframes rzch-late{50%{opacity:.35;transform:scale(.75)}}
.rzch-pasos li.ahora span{font-weight:500;background:linear-gradient(90deg,var(--rzch-marron) 0%,var(--rzch-marron) 35%,rgba(208,100,2,.55) 50%,var(--rzch-marron) 65%,var(--rzch-marron) 100%);background-size:220% 100%;-webkit-background-clip:text;background-clip:text;color:transparent;animation:rzch-brillo 1.8s linear infinite}
@keyframes rzch-brillo{from{background-position:110% 0}to{background-position:-110% 0}}
.rzch-piensa-nota{margin:10px 0 0;padding-top:9px;border-top:1px dashed var(--rzch-borde);font-size:12px;line-height:1.4;color:var(--rzch-suave)}
@media (prefers-reduced-motion:reduce){.rzch-orbe,.rzch-pasos li.ahora span,.rzch-pasos li.ahora::before{animation:none}.rzch-pasos li.ahora span{color:var(--rzch-marron);background:none}}
.rzch-opciones{margin-top:4px}

/* escribiendo… */
.rzch-escribe{display:inline-flex;align-items:center;gap:4px;padding:14px 16px}
.rzch-escribe i{width:7px;height:7px;border-radius:999px;background:rgba(67,39,25,.45);animation:rzch-salta 1.2s infinite ease-in-out}
.rzch-escribe i:nth-child(2){animation-delay:.15s}
.rzch-escribe i:nth-child(3){animation-delay:.3s}
@keyframes rzch-salta{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-5px);opacity:1}}
.rzch-escribe-nota{margin:0 0 4px 36px;font-size:11.5px;color:var(--rzch-suave)}

/* para escribir */
.rzch-pie{position:relative;display:flex;align-items:flex-end;gap:8px;margin:0;padding:10px 12px 8px;background:#fff;border-top:1px solid var(--rzch-borde)}
.rzch-pie textarea{flex:1;min-height:44px;max-height:120px;padding:11px 14px;border:1px solid rgba(67,39,25,.16);border-radius:22px;background:var(--rzch-crema);color:var(--text-body,#432719);font-family:inherit;font-size:14.5px;line-height:1.4;resize:none;outline:none}
.rzch-pie textarea:focus{border-color:rgba(208,100,2,.55);background:#fff;box-shadow:0 0 0 3px rgba(208,100,2,.12)}
.rzch-adjuntar{flex:0 0 auto;display:grid;place-items:center;width:40px;height:44px;padding:0;border:0;border-radius:999px;background:transparent;color:var(--rzch-suave);cursor:pointer}
.rzch-adjuntar:hover{color:var(--rzch-marron);background:rgba(67,39,25,.06)}
.rzch-enviar{flex:0 0 auto;display:grid;place-items:center;width:46px;height:46px;padding:0;border:0;border-radius:999px;background:var(--retoz-naranja,#D06402);color:#fff;cursor:pointer;box-shadow:0 6px 16px rgba(208,100,2,.3);transition:background 120ms,transform 120ms}
.rzch-enviar:hover{background:var(--retoz-naranja-hover,#B85802)}
.rzch-enviar:active{transform:scale(.92)}
.rzch-enviar:disabled{opacity:.45;box-shadow:none;cursor:default}
.rzch-trampa{position:absolute !important;left:-9999px !important;width:1px;height:1px;opacity:0}
.rzch-legal{margin:0;padding:0 14px 10px;background:#fff;font-size:11.5px;color:var(--rzch-suave);text-align:center}
.rzch-legal a{color:var(--rzch-marron);font-weight:600}

@media (max-width:749px){
  .rzch-lanzar{right:14px;bottom:calc(14px + var(--rzch-abajo));width:56px;height:56px}
  .rzch-teaser{right:14px;bottom:calc(82px + var(--rzch-abajo))}
  /* pegado a los 4 bordes, sin alto fijo: si el navegador esconde sus barras al bajar, el chat crece con la pantalla (09/10: con 100dvh asomaba la página debajo) */
  .rzch-panel{inset:0;width:auto;height:auto;border-radius:0;animation-name:rzch-abre-movil}
  .rzch-pie textarea{font-size:16px}
  .rzch-pie{padding-bottom:max(8px,env(safe-area-inset-bottom))}
}
@keyframes rzch-abre-movil{from{opacity:0;transform:translateY(40px)}}
@media (prefers-reduced-motion:reduce){.rzch-panel,.rzch-teaser{animation:none}.rzch-escribe i{animation:none}}